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The site/forum in general

PostPosted: Fri Aug 17, 2012 7:55 am
by jbv
Since setting up this site we have been on a steep learning curve. We got hit by spambots within the first week and the countermeasures we implemented seem to have held up ... so far. If you find a section of the forum that doesn't work properly, then please drop a message into this thread or this area.

While reading the forum, you may also see messages from testusers that are leftover from when we were working out the configuration and setup. We will clean these up over the next few days. Some of our docs are also in a rough draft stage, another thing we hope to cleanup over the next few days.

We are still taking baby steps and this is a little new for us, so please be gentle with us :)

Re: The site/forum in general

PostPosted: Wed Sep 05, 2012 2:39 am
by jbv
Should we create an Archive area?

I'm not sure...

Where I think it will help is when some of the current threads reach their solved or status. As can often happen, once this occurs, new messages are added and the golden message with the solution, then gets lost in the noise. This is an issue for new people or someone researching something. We also have some potential issues with the soon to be released DevRel_03 and some of the existing threads.

Or, do we create a sticky in the thread which should remain at the top?

Calls from the peanut gallery are sought..... thoughts/comments/suggestions

Re: The site/forum in general

PostPosted: Wed Sep 05, 2012 3:07 am
by KazzaMozz
Hi Brenton
this is one of the main bug bears with the Puppy & Astone forums.
Once solution as I can all of the content in the Astone and theres a huge amount of crap in there.
they have a lot of models and work quite differently from each other.
What works well for them and it's still a long process to get it fixed up.
I created sub-forums within each model group.
FAQs I game their own forum so the most common questions asked became their own sticky and much easier to find than tonnes of stick's
For example Where you have Add-ons a sub forum which appears underneath with
XBMC,
LMS,
whatever the addons are.
When people click on it they go to that particular forum and within that you can as a sticky have
Read first
Installation:
FAQs
Problems.
It's still in is'ts infancy for fixing up but
have a look and you'll know what I mean. At the MP-310DT this was bundled in with MP300T they are totally different animals and so I split them.
http://www.astone.com.au/forum/index.ph ... 0af3adcde5
Now each model can have their unique Networking, FAQs, Bugs and so on. Doing it from scratch would have been much easier but it's too far gone now so I'm cleaning up when I get the urge.
Originally all of the other models werel bundled in together
Now anyone who wants to specifically look at there model won't have to wade through mountains of posts just to find what the are after.
I have only really finished the AP32Bs in Other models have a look in there and see what you think. These are pretty much discontinued now it was the easiest to start with the other current models will be where I put more into.

Anyway works much better now is all I can say is now it's easier for me to navigate now.

I think my powers looking to be another issue lights keep flashing in this wind :((((

Cheers

Re: The site/forum in general

PostPosted: Wed Sep 05, 2012 4:25 am
by saintless
Hi, Brenton,

I think if the thread is marked in the title as SOLVED it will be easy enough to find the post you need inside. Most of the threads will be between 1 and 10 pages. I doubt we will have a thread with 100 pages since FoxyRoxy is the only subject here.

Maybe we need only to ask kindly the creator of the thread to mark it as SOLVED when he has his solution. He has to edit the title of his first post (which will change the title of the thread) and it is done. I don't think we should do this because it is not for as to decide is the problem solved for every person or not. It is up to him to say my problem is solved by editing the thread title.

Cheers

Re: The site/forum in general

PostPosted: Wed Sep 05, 2012 5:13 am
by jbv
Hi Toni,

You are working on two assumptions here...
1) The original author will update the Thread title
2) The person searching for info will read everything

Having spent > 30 years in Technical Service, Support, Development, Design, it seems to me that you haven't :lol:

Re: The site/forum in general

PostPosted: Wed Sep 05, 2012 8:13 am
by KazzaMozz
Hi Brenton
so true they never ever ever bother A to look for something before posting and B if and when they do read
the threads which is generally a flick through. If they do bother to come back for the reply rarely as you point out would they state it is solved.
Time and time again the same questions get asked over and over.
What I have found is you do get people who expect an answer yesterday etc, and not very polite postings.
Anyway you know exactly what I'm referring to. Want something for nothing but expect you to break you back for them as well.
This is where your Motto comes in handy.
If you looke there is some great information in here and as it's not too large yet easy to still keep track of. XBMC aside :lol:

Cheers